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Impact Intelligence Lab

Trusted outcome intelligence for social impact

CIIS helps organisations understand what success looks like, track progress towards outcomes, and know what the evidence supports.

Built for organisations that need credible performance information: government, PHNs, funders, evaluators, and program leaders.

Featured platform

Collaborative Impact Intelligence System

Outcome Intelligence Platform

See what success looks like.

CIIS turns service data, evidence, and lived experience into trusted outcome intelligence for better decisions.

CIIS is not an automated decision engine. It helps teams understand progress, evidence support, and what needs attention next.

Explore the platform
CIIS product dashboard (Community meals program) - white CIIS wordmark in the sidebar only; synthetic example, not live client data

Synthetic CIIS interface - Impact Intelligence Lab is the maker; artwork shows product chrome only.

What CIIS does

Outcomes work needs performance information people can trust.

CIIS structures outcomes, indicators, evidence, and lived experience so decision-makers can see what progress is being made, what is working, and what is not yet supported by evidence.

What we can say

Connect outcome statements to the evidence, context, and limits behind them.

What success looks like

Make outcomes, indicators, measures, and targets visible so teams share the same view of progress.

What is working

Surface meaningful performance information across access, quality, equity, sustainability, and service outcomes.

What needs attention

Identify data gaps, weak evidence, and areas that are at risk before information is shared.

Human judgement

Support better decisions and continuous learning without replacing professional judgement.

Who it is for

Built for teams accountable for public money, community outcomes, and useful evidence: councils, health networks, NGOs, funders, and commissioning teams.

Councils

Show what success looks like across place-based programs, grants, and community outcomes.

PHNs

Track progress, service quality, access, and evidence support across commissioned programs.

NGOs

Turn fragmented service data and lived experience into clear, evidence-backed findings.

Funders & commissioning teams

Compare progress, data quality, and evidence support without reducing complex work to activity counts.

The method

How Impact Intelligence Lab structures evidence work inside CIIS: clear about outcomes, progress, data quality, and limits, not just dashboards.

Outcomes, measures, evidence

  1. 1

    Outcomes

    What success looks like for people, communities, or systems.

  2. 2

    Measures

    How progress is tracked across indicators, targets, and context.

  3. 3

    Evidence

    What sits underneath: data, records, observations, and lived experience.

Support, limits, next steps

  1. 1

    Evidence support

    How strongly the available evidence supports each finding.

  2. 2

    Limits

    Data gaps, uncertainty, and proxy indicators made visible.

  3. 3

    Next steps

    What is ready to share, what needs attention, and what should improve next.

CIIS pilot workflow infographic: typographic CIIS with Impact Intelligence Lab attribution; five steps from discovery to evidence support review. Synthetic.
Product workflow - CIIS by Impact Intelligence Lab; synthetic example for procurement conversations.
Full technical workflow

Evidence integrity

CIIS is built for contexts where people need to rely on the information: assumptions, changes, evidence sources, and data quality are visible. The platform supports human judgement; it does not replace policy, ethics, or sign-off.

CIIS evidence support diagram: typographic CIIS and 'by Impact Intelligence Lab'; outcome statement, evidence, assessment and publishable decision. Synthetic IDs.
Evidence support in CIIS - lab-backed product artwork; synthetic walkthrough.
The CIIS evidence spine diagram: typographic CIIS with formal name and 'by Impact Intelligence Lab'; seven steps to board-ready outputs. Synthetic.
The CIIS evidence spine - product methodology graphic (Impact Intelligence Lab); synthetic diagram.

Report output preview

Executive-style layout for what success looks like, what progress is being made, and what the evidence supports. Illustrative content only.

Synthetic executive summary in CIIS: cover uses typographic CIIS with 'by Impact Intelligence Lab'; inner page shows readiness, outcome statements and evidence overview
CIIS report-style layout with correct lab attribution - not a live client export.

90-day pilot

Pilot overview and outcomes - structured validation in your outcomes and reporting context.

A bounded engagement on a real project: evidence import, structured outputs, report channel, and an evidence support review with your executives and program leads - scoped in writing.

  • Onboarding to your outcomes, data boundaries, and reporting needs
  • Evidence import and framework-aligned modelling where agreed
  • Report output and checkpoint reviews with clear exit criteria
  • Evidence support review - continue, adjust, or stop with clarity
Request a guided pilot conversation

Ready to assess fit in your context?

Request a guided pilot conversation for procurement, executives, or program leads - or review trust and governance before you engage.